How can my company exhibit?
Download our booking form, fill out the required information and send it back to email@example.com, one of the sales team will then be in contact. It is advised to book as early as possible as there will be more space options.
The stand size required; think about how much product you will need on your stand and think about how to make your stand as inviting as possible for visitors to enter it. At many of our shows other opportunities are available if you cannot exhibit, please contact us for advertising and sponsorship opportunities.
Will there be disabled facilities at the venue?
The exhibition hall has disabled access. There are also disabled toilets on site which are clearly signposted. An allocation of parking bays will be reserved for disabled drivers, please note that parking passes are still required for access to these bays.
How do I get a visa for the UAE?
Please ask your hotel, travel agent, or Emirates Airline (if you are travelling with them) to arrange your visa. More information available here. We are unable to offer any assistance with this process.
How can visitors contact me in the lead up to the show?
You will need to fill out your show guide entry in the Exhibitor portal, this will feed through to the show website so visitors can view your company contact details.
What is the exhibitor manual?
The exhibitor manual is there to help make your planning and participation in our events as simple as possible. It is through the exhibitor manual that you will find information on rules and regulations, how to order extras like furniture, logistics, deadlines and health and safety details. The exhibitor portal, exhibitor manual and Exhibitor Ordering System (EOS) would usually go live around 6 months before an event and you will be emailed login details.
How do I complete my show guide entry?
You will need to fill out your show guide entry in the Exhibitor portal.
What is the deadline for my show guide entry?
All deadlines are listed in the Exhibitor Ordering System, the show guide entry is usually one month before the exhibition.
How do I update my contact details?
For exhibition communication from the organisers you will need to log into the Exhibitor Ordering System to update your contact details. If you need to update your contact details displayed to visitors viewing the exhibitor list, please fill out the show guide form in the exhibitor portal, this will then pull through to your online listing.
Do I need to take out insurance?
Both exhibitors and their stand contractors are fully responsible for obtaining their own insurance protection for their exhibits, property and personnel against all risks as stated in the General Conditions. Equipment should be insured both in transit and on location at the exhibition site for the entire period of the exhibition.
Exhibitor and the Stand Contractor Insurance cover should include:
-PLI (Public Liability Insurance to the value of US$2,000,000)
-Third Party Claims
-Expenses incurred and/or losses of any kind, including losses resulting from the abandonment or postponement of the exhibition
-Medical expenses and baggage cover
-Value of the stand, including the fittings
Please be aware that both exhibitors and stand contractors will be required to provide the Organisers with proof of this insurance before they will be permitted to access the show site.
Where can I book accommodation?
During any exhibition hotels around or near a venue can get very busy so always book your hotels early. We always recommend staying as close to the venue as possible as the further you are away the more chance you have of being delayed. Our official accommodation & travel partner is RW Events.
UAE: +971 50 104 3458
UK: +44 7510 371 883
MY: +601 7822 4808
How do I obtain my exhibitor portal login details?
If you require your login details to be re-sent, please contact us and we will be happy to send these over.
Is there WIFI within the exhibition hall?
Unfortunately the venue WIFI is very limited, please do not rely on being able to access the free WIFI onsite. If your stand and staff will be relying on internet access to engage with the visitors then you will need to order a hard wire connection as this is the most reliable. The venue controls the WIFI and hardwire options so we apologise in advance for some of the rates.
Will there be security within the exhibition hall?
Security is provided however if you have any valuable products you want to leave on your stand then please make sure they are locked away, otherwise you can hire your own security personnel for your stand within the Exhibitor Ordering System.
Are there catering outlets at the venue?
There will be a variety of catering outlets at the exhibition offering a wide range of refreshments. Exhibitors are not allowed to bring their own food and drink into the halls and will have to use the venues in-house caterers. You can arrange a corkage fee for food and drink on your stand if you really need to bring your own. It is always best to check with us if you have any plans that involve food and drink giveaways on your stand.
Are there covered areas from the heat?
The exhibition hall is air conditioned and indoor catering areas will also be available.
What is my stand number?
You can find your stand number when you log into the Exhibitor Ordering System or by viewing the flooplan.
What is the difference between shell scheme and space only?
Space only: This is sold by the square meter, and just the floorplan space is included. You will need to then supply the flooring, electricity, walls (if needed) and furniture. You will also need to supply stand plans and supporting documents to the operations team before the event so they can approve the design.
Shell Scheme: This rate also includes grey carpet, walls and fascia name boards. Please check the exhibitor manual for the different shell scheme outlines, if you arn't sure which shell scheme you have ordered please contact us and we will be happy to send you confirmaiton.
Where can I find an exhibition floorplan?
We hold show floorplans on the show website to download, or you can contact us and we can send one over.
During build up and break down is Hi-Visibility clothing a requirement?
Wearing Hi-Visibility vests are mandatory during the construction activities of build-up/breakdown for all personnel entering the halls.