We have put together some of our top FAQ's below, however if you do not see your question answered below, please contact us.

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Registration Questions

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How can I register for an event as a visitor?

You can register on the show website by clicking on the 'Register Now' button located at the top of the website. 

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Can I register onsite?

Yes, but to avoid unnecessary delays we strongly advise to pre-register. Online registration will remain open until the end of show.

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General Questions

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How do I get a visa for the UAE?

Please ask your hotel, travel agent, or Emirates Airline (if you are travelling with them) to arrange your visa. More information available on the Emirates website. We are unable to offer any assistance with this process.

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Can I contact exhibitors before the exhibition?

Please take a look at the exhibitor list for the companies contact details, please note the exhibitors have the option to display and share their contact details, if they have chosen not to do so, we cannot share their details.

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Where can I book accommodation?

During any exhibition hotels around or near a venue can get very busy so always book your hotels early. We always recommend staying as close to the venue as possible as the further you are away the more chance you have of being delayed. If you need help with accommodation please contact our official accommodation & travel partner
 

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Will there be parking available?

Yes there is plenty of free and charged visitor parking at Dubai World Trade Centre.

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Venue Questions

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Is there WIFI within the exhibition hall?

Unfortunately the venue WIFI is very limited, please do not rely on being able to access the free WIFI onsite.

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Will there be security within the exhibition hall?

Yes the hall is manned by security and all visitors may be subject to security checks on-site.

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Are there catering outlets at the venue?

Yes, there will be a variety of catering outlets at the exhibition offering a wide range of refreshments. Visitors are not allowed to bring their own food and drink into the halls and will have to use the venues in-house caterers.

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Will there be disabled facilities at the venue?

The exhibition hall will have disabled access. There are also disabled toilets on site which are clearly signposted. An allocation of parking bays will be reserved for disabled drivers, please note that parking passes are still required for access to these bays. 

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Will there be a cloakroom at the venue?

Unfortunately the venue does not offer cloakroom facilities, you will be responsible for your belongings.

Who are Tarsus Support

Tarsus support are a dedicated team of customer service
representatives devoted to helping our customers with 
their questions or queries in order to get the most out
of their Tarsus show experience.